Published at: 11:03 am - Tuesday March 09 2010
Dear Seagate,
What a love-hate relationship we have had. It has been 10 years, and while I have enjoyed much of it, I have suffered enough heartbreak. I think it is finally time to say goodbye.
Drive after drive has died on me (5 of them to be exact). Your firmware release to fix [...]
Published at: 11:05 am - Tuesday May 12 2009
Yet another Seagate drive I own bit the dust a few days ago. The current victim is a Barracuda 7200.11 500 GB drive. I can’t quite recall when I bought it, but it is still under warranty for quite some time.
Before anyone asks – yes, I updated the firmware. No, not the original “fix” put [...]
Published at: 06:01 am - Thursday January 22 2009
Another week, another opportunity for Seagate to disappoint.
I have to start by saying that the turnaround time for my RMA has been pretty quick. I had a shipping notification the same afternoon they received my dead drive.
That being said, the replacement should arrive at my house today. I really hope I get it. [...]
Published at: 11:12 am - Tuesday December 30 2008
I prefer Seagate drives over most others because I typically don’t have many issues with the drives, if at all. Recently though, a relatively new (6 mos. old) drive died on me, and I went to Seagate’s site to submit an RMA.
Normally the process is pretty simple. I have RMA-d quite a few [...]